Carol Ryan Ertz


Carol serves as a business consulting coach for Bridge Innovate. Drawing on twenty years of professional experience in the corporate and non-profit sectors, Carol helps leaders and organizations achieve business goals and growth via strategically investing in leadership and people development. Carol’s main areas of expertise are leadership and talent development, learning solution design, delivery and implementation, coaching, and evolving performance management to an improved performance experience. In addition, Carol specializes in advising individuals and organizations in building a strong change enablement approach to support adoption and sustainment of initiatives. Her passion is partnering to translate company strategy to relevant talent strategy that is easily executable.

Prior to consulting, Carol was Assistant Vice President of Enterprise Leadership Development at Unum with responsibility for ‘globalizing’ key talent pipeline programs to create consistency and alignment in the development of all leaders across subsidiaries. This included a major investment in managers’ ability to coach and develop employees and high performing work teams which served as the foundation for her later work in piloting and evolving Unum’s performance management approach.

Certified in MBTI, Korn Ferry ALP, and MRG LEA/IDI assessment tools, Carol is also a certified facilitator in a variety of executive, leadership, and teambuilding programs. She is a senior associate with Action Learning Associates of Colorado, has served as adjunct faculty at the University of Southern Maine Continuing Education for Business Division and presented at the American Society for Training and Development (now ATD) International Conference and other professional conferences.

Her work in organizations has been cited as case studies in two Jossey Bass publications, Managing a Small HRD Department and In Action: Managing the Small Training Staff. She received her MS ED – Summa cum laude in Human Resources from Boston University and her undergraduate degree with highest distinction from the University of Maine.

Carol resides with her family in the scenic coastal town of Yarmouth, Maine. Her personal passions are skiing, biking, a renewed attempt at golfing, and travel.